EXPERIENCED, FIELD TRAINED TECHNICIANS
At Automated Gate Services, our goal is 100% customer satisfaction. We strive to give you an experience unparalleled by any other gated entry and access control service provider.
Convenient Ways to Contact Us
Your call will never go to voicemail during regular business hours. Our friendly and knowledgeable CSR team members are always available for service call requests.
There is no “one size fits all” option when it comes to contacting us.
- Call to schedule your repair with a CSR team member,
- email your work order request to firstname.lastname@example.org, or
- complete a Request for Service form with the option to attach photos or your work order.
24/7 Emergency Service
You get the help you need when you need it. We offer same-day or next business-day service, and for Emergency Service Membership customers and Monthly Preferred PMA customers our after hours emergency service is a 24-hour, 365 days a year commitment to you. This includes holidays and weekends for Emergency Service Membership customers and Monthly Preferred PMA customers.
Emergency Service Membership customers and Monthly Preferred PMA customers call (909) 721-0609 to request emergency service. Please have your membership # available so that emergency service can be scheduled.
If you do not have an Emergency Service Membership or Monthly Preferred PMA and require emergency service call (909) 721-0609 and our on call specialist can discuss the annual membership fee and benefits.
You deserve the best. Our experienced professionals and Certified Automated Gate technicians through the Institute of Door Dealer Education and Accreditation (IDEA).
We fully stock our service vehicles with inventory parts and other items to minimize the need for return service calls, and we provide our technicians with tools such as Global Positioning Systems (GPS) and radio dispatch to ensure they can respond quickly and efficiently to any service request.
Our technicians are also given Motion Computing Tablets so they can readily access your service history, equipment models, and serial numbers for the smoothest, most accurate and complete service to you possible.
We Use Your Feedback To Improve
Client feedback influences how we do business. Each criticism we receive is thoughtfully reviewed by upper management, and will always receive a response and a promise to make things right. Guaranteed.
From start to finish for each and every service request, we partner with our customers, property management companies and community managers so we can offer superior customer service.
- Gated communities / apartment complexes / HOA’s
- Guard Houses
- Commercial and industrial applications
- Storage facilities
- Tow yards
- Distribution facilities
- Trucking companies
- Maximum security locations
- Nuclear power plants
- Military bases
- Police and fire depertments
- Water districts
- Parking and traffic management
- Amusement parks
- Parking lots
- College campuses
- Single family / rural residences