Automated Gate Services, Inc., has been taking charge of driveway automated electric gate installation service & repair in Murrieta and other southern California locations. In past weeks we’ve booked electric gate installations, focused on the importance of using quality parts, and installing all gates of every sort to meet or exceed UL regulations. But there is one thing we have not talked about – or at least not directly – and that is the importance of customer courtesy.
Our field operators, our receptionists, the people who answer the phones, all our team understand the importance of customer courtesy. We know this from the feedback that comes to us from our customers, not just because supervisors report it or because we’ve held a professional development training session named “customer courtesy.” For example, one customer praised one of our technicians who carefully talked him through resetting his electric gate after he “scrambled its brains.” It was an after-hours emergency call. Animals were involved and there were security concerns. An apartment manager reported that the technician from Automated Gate Services was called when their gate was stuck open on a New Year’s Eve. She was impressed with the technician’s cheerfulness, and his willingness to help – of course, getting the problem solved in five minutes didn’t hurt, either. We’ve even had positive feed back from a city police department for our assistance.
Call Automated Gate Services at (888) 428-3711 for help with your driveway automated electric gate installation service & repair in Murrieta. We use electric gate parts from companies that are industry leaders in their field. Our technicians are licensed and certified to deal with a variety of automated gate situations. For 38 years we have taken great pride in providing efficient and quality services to our customers, that partnered with our passion about customer courtesy has enabled us to be recognized as a leader in the gate automation industry. We have an amazing team of men and woman that beam positive attitudes, excellent workmanship and a love for our industry and customers. We are thankful and proud of our dedicated and passionate team members and want to acknowledge how much we appreciate each and every one of them.